Support

For help, email support@stamps.sh.

Please do not include private letter content or full postal addresses unless support asks for a specific redacted detail.

Helpful details

  • The short mail reference shown in the terminal, if you have one.
  • The approximate time of the checkout or send.
  • The payment or mail status text shown by the terminal.
  • A redacted description of what went wrong.

Do not include

  • Full letter text.
  • Full recipient or return addresses.
  • Payment links.
  • Card numbers or bank details.